User-centric content is usable content
- Award-winning content: Brought procedural writing to API docs.
- Collaboration with design and research: Contributed to usability and market research, designs, prototypes, and workflows aimed at improving the experience of Adobe developer and enterprise products.
- Innovative products: Flash Media Server (RTMP, 1-many broadcasting platform), Central (experimental app store), Flash Studio (cross-product integration), Flex Framework (early framework and reusable UI components for building dynamic frontend experiences), are examples of new product lines and technologies we documented.
- Real-life expertise: Recruited customers from community to contribute content and samples, building a revolving-door of innovation.